FAQ
SHIPPING & RETURNS
SHIPPING POLICY
Due to COVID-19 our manufacturer can potentially experience delays in fulfilling orders. Typically any domestic orders will be delivered within 3-5 days after being fulfilled by the manufacturer and International orders within 5-20 days depending on the country you're in. If there are any major issues with shipping please contact us and we will refund the cost of shipping.
RETURN & EXCHANGE POLICY
We back up every sale with our Handshake Guarantee:
If you're not satisfied with our products or our service, we'll refund your money. Just return any new or unused items within 30 days and we'll refund the purchase price.
Notes
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When returning an item, please over-box with the original packaging which was used to ship to you.
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Doing so will help to prevent damage to the manufacturer’s packaging which would then make the item non-resalable and therefore non-returnable.
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If you have discarded the over-boxing materials, the UPS or FedEx store can help to ensure that your return arrives in resalable condition.
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All returns are subject to inspection.
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Items that exceed the time limit or show evidence of use will be charged a Restocking Fee.
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Shipping and handling fees are non-refundable.
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If your order included any "special offer" or "free parts", they must also be returned or the value may be deducted from your refund.